How DANA and QRIS Data Is Used
Our Privacy Policy sets out what we collect when you create an account, verify your phone, sign in, contact support or request a cashier status check. This can include your name or account identifier, phone details, transaction references, device type, browser signals and cookie preferences. DANA,
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OVO, GoPay, QRIS, bank transfer and virtual account records help us match a payment to your account; we use the reference and status rather than treating wallet credentials as general profile data. We use these records to provide account access, investigate failed steps, prevent misuse and
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meet requests where local law permits. Access and eligibility depends on local law. We do not ask you to send a wallet PIN or one-time code through a support message.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.